Pureclean

Privacy Policy

PureClean Carpet and Air Duct Cleaning (“PureClean,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Phone number

  • Email address

  • Service address or location

  • Information submitted through contact forms, quote requests, or scheduling tools

  • Communications you send to us

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on pages

  • Referral source

  • General geographic location

This information helps us improve website performance and user experience.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide service estimates

  • Schedule and perform services

  • Communicate with you regarding appointments or services

  • Improve our website and customer experience

  • Measure marketing and advertising performance

  • Comply with legal obligations

We do not sell your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic.

These technologies may include:

  • Google Analytics

  • Google Ads conversion tracking

  • Remarketing or advertising cookies

These tools help us understand how visitors use our website and allow us to display relevant advertisements to users who have previously visited our site.

You can choose to disable cookies through your browser settings. You may also opt out of Google’s use of cookies by visiting the Google Ads Settings page.

Google Advertising and Analytics

We use Google Ads and Google Analytics to better understand website usage and improve our advertising efforts. Google may use cookies or device identifiers to serve ads based on past visits to this website or other websites.

Google’s use of advertising cookies enables it and its partners to serve ads based on your visit to our website and/or other sites on the Internet.

You may opt out of personalized advertising by visiting:

https://adssettings.google.com

For more information on how Google uses data, please visit:

https://policies.google.com/technologies/partner-sites

How We Share Information

We may share information with trusted third parties only when necessary to operate our business, including:

  • Website hosting providers

  • Scheduling or CRM platforms

  • Payment processors

  • Marketing or analytics providers

These third parties are required to maintain the confidentiality and security of your information.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We implement reasonable administrative and technical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.